Shopping information, delivery & guarantees – PharmaRosa®

Shopping information in one place

Looking for a quick answer before ordering? With one click You can see details of payment and delivery, guarantees, how to interpret plant condition at delivery, stock indicators, the background of PharmaRosa® and the explanation of product data (identifiers). Which topic would You like to understand clearly right now?


On which information topic would You like a clear, instant answer?

We briefly and clearly clarify Your shopping-related questions and help You find the relevant sub-page so You can decide quickly and avoid misunderstandings.

  • Payment and delivery: payment methods, delivery process, parcel tracking, what the delivery fee includes
  • Withdrawal and quality complaint: 14-day withdrawal period, complaint options and basic steps
  • Guarantees: conditions of origin and variety identity guarantee, exclusion criteria, when care counts as professional
  • Condition and expected stock: how to interpret the plant’s appearance on delivery, orderability based on the basket icon, daily stock updates
  • About us: own-root model, traceable plant journey, plant passport and quality assurance
  • Knowledge base: product page symbols, product types, meaning of identifiers and classifications

Ask about the information Or write to us directly: [email protected]


PharmaRosa® Shopping security
Stock, delivery, guarantee – transparently.

Product types

Pages for private customers
Garden roses for the family garden, with minimal care  → ORIGINAL®
Premium garden roses – instant impact, a truly showpiece garden  → EXTRA®
Pages for professionals and private customers
Roses for public spaces – large areas, sustainable maintenance  → NATURAL®
Roses for projects – hedge and row planting, fast implementation  → RAPID®
For professional partners only
Production – propagation material for garden roses, wholesale  → NEONATAL®

Company details

PharmaRosa Ltd.
Company registration number: 01-09-717479
VAT number: 13075314-2-43
Plant health registration no.: HU130721
Bank account (IBAN):
HU85117631891388688400000000
BIC (SWIFT): OTPVHUHB
Bank name: OTP Bank Nyrt.